terms conditions
Terms and Conditions
Effective Date: December 25, 2025
LokShop.pk is the official e-commerce platform of Lok Virsa Museum, offering authentic, artisan-made cultural products representing Pakistan’s diverse heritage.
All products are handcrafted, and variations in color, texture, or design are a natural part of traditional craftsmanship.
2. Eligibility to Use the Website
By using this website, you confirm that:
- You are at least 18 years of age,
- You are using the site under the supervision of a legal guardian
3. Product Information & Authenticity
- All products are sourced through Lok Virsa’s artisan networks
- Minor variations are expected and are not considered defects
- Product images are for reference and may vary slightly from the actual item
LokShop.pk reserves the right to update product descriptions or pricing without prior notice.
4. Pricing & Payments
- All prices are listed in Pakistani Rupees (PKR)
- Prices are subject to change without notice
- Payments must be completed at checkout using approved payment methods
- Orders will not be processed until payment is confirmed
5. Order Acceptance & Cancellation
- LokShop.pk reserves the right to accept or decline any order Orders
- may be canceled due to stock limitations, pricing errors, or verification issues
- Customers will be notified in case of cancellation and refunded accordingly
6. Shipping & Delivery
- Delivery charges and conditions are defined at checkout
- Minimum order values and regional delivery rules apply
- Delivery timelines are estimates and may vary due to external factors
Local pickup options (where available) must be selected at checkout.
7. Returns & Exchanges
Due to the nature of handcrafted and cultural products:
- Returns or exchanges are evaluated on a case-by-case basis
- Damaged or incorrect items must be reported within 48 hours of delivery
- Items must be unused and in original condition
Custom or limited-edition items may not be eligible for return.
8. Intellectual Property
All content on LokShop.pk, including:
- Text
- Images
- Logos
- Product
- descriptions
is the intellectual property of Lok Virsa and may not be used, copied, or reproduced without prior written permission.
9. Prohibited Use
Users may not:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to systems
- Misuse content or intellectual property
- Disrupt website functionality
10. Limitation of Liability
LokShop.pk and Lok Virsa shall not be liable for:
- Indirect or consequential damages
- Delays caused by courier services or external factors
- Variations inherent to handmade products
11. Governing Law
These Terms & Conditions are governed by the laws of the Islamic Republic of Pakistan.
12. Changes to Terms
LokShop.pk reserves the right to modify these Terms & Conditions at any time. Continued use of the website implies acceptance of updated terms.
13. Contact Information
For questions or concerns regarding these Terms:
